faq

 

  1. How do I complete my order online?
  • You need to select the product, size, color and then register with us and select the payment method and complete your order.
  1. What are the payment modes accept?
  • We accept payments via credit cards, paypal , echeck, wire transfers etc.
  1. How do trust security online ordering ?
  • We do not share any order or personal information to third party . You can check our privacy policy.
  1. Do I have to complete regiteration for ordering online?
  • Yes you need to register online for ordering online.
  1. What king of leathers are used for making products?
  • We use excellent quality lamb leather, suede lambskin leather, faux leather, distressed or textured leather types according to the designs.
  1. What kind of lining is used in your apparels?
  • Lining used is either satin lining , nylon lining or polyestor lining. There are insulating linings or sherlng linings in some of the products.
  1. How many days will it take to receive my order?
  • It takes 10-12 working days for regular or free shipping and 8-10 working days for express shipping.
  1. Will I receive any confirmation email or receipt of the order?
  • Yes you receive a confirmation email once you complete your order.
  1. Do you ship worldwide?
  • Yes we ship worldwide.
  1. What are the shipping charges?
  • The shipping charges for $20 for regular shipping and $25 for express shipping.
  1. How do I TRACK MY ORDER?
  • You can check your my account for the order status or else you can even contact our customer support.
  1. Can I cancel or edit my order once I complete the order?
  • You alllowed to make changes or cancel the order within 24hrs after placing the order.
  1. When will my credit card gets charged?
  • Your card gets charged instantly when you complete your order.
  1. What if my order arrives damaged?
  • We will investigate for the damaged parcel and we will help you to get the correct parcel or refund.
  1. Are the gift cards accepted as payments?
  • Yes we accept gift cards as payments. 
  1. Is there any salez tax ?
  • There are no hidden charges.
  1. What currency is displayed on the website?
  • The currency displayed is in USD($).
  1. Can I order bulk purchase?
  • Yes you can supply bulk orders. Please contact customerservice for further queries.
  1. I did not find my size . What do I do ?
  • If your size is not listed then we suggest you to select custom option and send us your body sizes.